Car Parking

Shrewsbury and Telford Hospital NHS Trust have designated car parking facilities for patients and visitors. Our hospitals are very busy, so please allow plenty of time before your appointment to park.

To pay for your parking online – please click here.

If you come to site when there are no Car Park Attendants on site and experience difficulties paying to park please leave site and contact either the Car Park Attendants via the Switchboard on 01743 261000 or the Trust Car Park Department on 01743 261416 on the next working day and we will endeavour resolve your issue.

To support us as an organisation to minimise carbon emissions and air pollution, and to improve the air quality around the Trust, we ask all vehicle drivers coming on to our sites to turn off their engines whilst dropping-off and/or waiting to collect patients and visitors.
[Air pollution is a health issue and is linked to: Asthma, Dementia, Diabetes, Cancer, COPD, Heart Disease, Low Birth Rates and Premature Birth]

For a summary of information on this page please see our car parking leaflet or view our BSL information video.

British Sign Language

Daily Charges at RSH and PRH

Up to 20minutes

£Freedaily

Up to 2hrs

£350daily

Up to 3hrs

£450daily

Up to 4hrs

£550daily

Up to 5hrs

£650daily

Up to 24hrs

£850daily

Payment is on exit at one of the machines located in the exits of the hospital and on the car parks.  Patients and Visitors can pay by debit and credit card or cash.

Payment can also be made on-line up to midnight on the day of the visit to the hospital site by logging on to SaTH Parking.

Pay Machines

You should pay at the end of your visit to hospital. The system is simple to use:

  • Input three consecutive digits from your registration number. The machine will display an image of your vehicle and ask you to confirm it is yours.
  • It will then calculate the payment required based upon the time you have been on site.
  • The pay machines will accept debit/credit cards or cash.

You can also pay by debit or credit card or on-line before midnight on the day you attend the hospital site

Multiple Visits

If you are making multiple visits to the same hospital during a 24-hour period you have the option of selecting “daily rate” and you will pay no more than £8.50 for that day, rather than paying the “hourly rate” each time you attend. Please note that this period begins and ends at 12am, not 24 hours from when you arrive.

Staying over a long period?

If you have stayed for over 24 hours or have left a vehicle at one of our sites for a longer period of time (this may be the case if a patient is transferred from one site to another), then please speak to a member of staff. Our car parking team have a “whitelist” to ensure that vehicles where this is the case don’t get fined. Please note that the car has to be added to the list within 48 hours of arrival, so please speak to a member of staff about this as soon as possible.

If you are a holder of a blue registered disabled badge there are designated spaces at various locations around the hospital sites.

From 1 November 2020 parking for holders of registered disabled badges is free.  To take advantage of the free parking you should report to the Car Park Attendants who will register your vehicle details on their system – please show them your blue badge as evidence of your eligibility.

Remember to display your blue badge wherever you park.

The car parks are managed on our behalf by CP Plus. Please talk to the CP Plus Attendants if you have difficulties with parking, who will be only too pleased to help.

The car parks are patrolled by attendants from 7.00 am to 7.00 pm Monday to Friday and 10.00 am to 4.00 pm Saturday and Sunday.

They will assist you if you experience difficulties with the pay machines, finding your way into the hospital, helping to find assistance if your car should breakdown whilst in the car park and finding an available parking space.

Other Charges

Concession tickets – 10 visit concession – £8.50

For patients on long term treatment plans or visitors of patients expected to be in hospital for more than 3 days, you can download a form to apply for concession tickets. These are also from the Ward/Department and parking booth. The forms must be signed by a member of the Ward/Department and then taken to the Parking Booths for processing. These tickets are valid for a maximum of 12 weeks. The 10-visit ticket costs £8.50 and gives a significant saving on the cost of each visit.

Blue Badge Holders – FREE

If you are a holder of a blue registered disabled badge there are designated spaces at various locations around the hospital sites.

From 1 November 2020 parking for holders of registered disabled badges is free.  To take advantage of the free parking you should report to the Car Park Attendants who will register your vehicle details on their system – please show them your blue badge as evidence of your eligibility.

Remember to display your blue badge wherever you park.

Patients receiving Renal dialysis twice a week or more at RSH – FREE

If you are driving yourself in for Haemodialysis two or three times per week then free parking is available. The departments delivering this treatment will guide you through the process for getting free parking.

Patients receiving Outpatient treatment for cancer – FREE

Patients receiving day case outpatient treatment in the O’Connor Oncology unit can claim free parking. To do this, give your registration details to the desk as you book in for your appointment.

Bereavement – FREE

People visiting the hospital for issues connected with bereavement [e.g. collection of certificates, visits to the mortuary] also qualify for free parking. Normally these visits take less then the 20 minute grace period but should the visit extend the free period the vehicle details will be taken by PALS and passed to the Car Park Department for entering onto the system.

Parents of Sick Children staying in Hospital Overnight – FREE

Parents who are staying in hospital overnight to be with their sick child can get free parking.  You should speak to a member of ward staff who will take your registration details for adding to our exemption list.

Outpatient Department (ODP) Frequent Attenders – FREE

Free parking is available for all outpatients who attend the hospital for an appointment at least three times within a month and for an overall period of at least three months (a ‘month’ is defined as a period of 30 days).  You can download a form to apply for the OPD Frequent Attenders concession.  They are also available in the OPD Departments and the parking booth.

The forms must be signed by a member of the team involved in your care at the beginning of the period of concession and then taken to the parking booth on each of your visits where they will register your vehicle on the exemption list.  Should your attendance be more than 12 visits over 3 months or extend past 3 months then you will need to complete a new form once the 12 visits have been used.

More Useful Information

Dedicated drop-off and pick-up parking spaces are provided outside the main entrances at the hospitals for your convenience, though the system allows for any space to be used for this purpose.

Some people are eligible for full or partial refund of their hospital travel/parking costs.  Please visit our Help With Travel Costs page for more information.

Both hospitals are busy sites and the Trust cannot risk roads and entrances to the hospitals being blocked by inappropriately parked vehicles. The following rules apply:

  • All vehicles must be parked within the marked bays only.
  • No parking on double yellow lines or yellow cross-hatched boxes.
  • No parking on the grass.
  • Only holders of a blue registered disabled badge are allowed to park in the designated disabled parking spaces. They must display their blue badge.
  • Any vehicle parked on the Trust’s sites that causes an obstruction for emergency vehicles risks being damaged and will be issued with a Parking Charge Notice.
  • The owner of any vehicle that causes damage to Trust property will be liable for the full cost of repair/reinstatement of the damaged property.
  • Anyone who parks in breach of the rules is liable to be issued, without warning, with a Parking Charge Notice by CP Plus on behalf of the Trust.

Parking Charge Notice

A Parking Charge Notice is £40.00 and is reduced to £15.00 if payment is made within 14 days.

This information was correct at time of publication. Please refer to pay machines and signage as well as information from Wards and Departments for further details.

Our car parking arrangements have been developed in the context of good practice guidance published by the Department of Health – “Health Technical Memorandum 07-03 NHS car parking management: environment and sustainability. 2015 edition”.

If you have any comments you would like to make about the car parking service you can do so by downloading our complaints and compliments form.

Please email your completed form to sth-tr.carparking@nhs.net

Copies of the form are also available on request from the car park kiosks at both sites and can be returned to the Patient Advice and Liaison Service (PALS) at either hospital.

The Trust cannot accept responsibility for vehicles parked on its sites. Vehicles are parked at the owners’ risk.

The Shrewsbury and Telford Hospital NHS Trust is committed to improving the environment for our local communities. We have a finite number of car parking spaces at each hospital site and staff are encouraged to leave their vehicle at home wherever possible. You are not automatically entitled to a permit to park if you live within a one mile radius of your hospital base, unless an exception applies to your circumstances. You can read more about this on the intranet.

The exclusion zone is currently set at a one mile radius of each hospital site, but the Trust will review this from time to time and may adjust this distance. For finer detail, please see our exclusion zone maps for The Princess Royal Hospital or Royal Shrewsbury Hospital.

The introduction of the exclusion zone is intended to:

  • Promote active travel
  • Reduce demand on staff car parking space
  • Support the principles of good corporate citizenship, and Improve the Trust’s environmental impact

The Trust advocates active and sustainable travel modes.

  • We operate a staff lift sharing scheme
  • We supply free secure cycle parking and modern changing/shower facilities at both hospital sites and we can help with personal travel planning. For more information please contact sath.greenertravels@nhs.net
  • The Trusts Policy for Staff Car Parking (W20) can be found on the Trust’s intranet policy page.

Upon applying for a parking permit, a staff member will be prompted to declare whether they reside within the exclusion zone. There may be certain circumstances that can be taken into consideration.

You can apply for a permit through the Car Parking app on the intranet – you will need to be using a computer within the Trust to access this. If you are a member of our bank staff, the recruitment team will also help with your application at your pre-employment check. You will be asked to pay a £45 upfront fee when your start date is agreed and this will cover 12 months of parking.

For further information, please contact: the Facilities Management Office, Royal Shrewsbury Hospital, Mytton Oak Road, Shrewsbury, SY3 8XQ or email sth-tr.carparking@nhs.net

Useful Documents

Car Parking Application Form

Exclusion Zone Appeal Form