Thumbs up for Head and Neck inpatient services at Princess Royal Hospital 


Staff and patients have given Head and Neck inpatient services at the Princess Royal Hospital (PRH) in Telford the thumbs up since they moved to the hospital last year.

That was the message from Mrs Leigh Davies, Head and Neck Centre Manager, as the centre marked six months since the services moved over to PRH.

This month (March) The Shrewsbury and Telford Hospital NHS Trust is focusing on the Head and Neck Centre as part of its Centre of the Month initiative, which shines a spotlight on the different services that are provided at PRH and the Royal Shrewsbury Hospital.

All Head and Neck inpatient services, where patients have to stay overnight, moved to PRH on 3 September 2012.  The move has meant that all Ear Nose and Throat (ENT) and Maxillo-Facial inpatient services now take place at PRH, as does all planned surgery on children. The reason for this is because the majority of children’s surgery that takes place is ENT surgery, for example tonsillectomies and insertion of grommets.

Since the move patients and staff have benefited from improved facilities at PRH, including en-suite rooms and an Intermediate Care Area for patients who require a greater level of clinical support than on the general head and neck ward.

Leigh said the move had gone well and it had meant patients and staff were benefiting from improved facilities. She said: “The move went extremely smoothly and that was down to the hard work of all the team. The environment we have for our patients is far better than we could have imagined. We now have four en-suite facilities and the ward is bright and spacious.

“The staff enjoy working here and the feedback from our patients has been excellent. We now have an Intermediate Care Area on the ward which means some patients with serious head and neck issues who would have gone to the High Dependency Unit in the past can now be treated on the ward.

"It really has been an extremely positive move for our patients and staff. I’d like to thank our staff for their hard work with the move, and again want to say ‘thank you’ to everyone at the Princess Royal Hospital for making us all feel so welcome.”

Head and Neck outpatient clinic appointments continue to take place at both hospitals and in local community hospitals as they did before the move. Our dental outpatient services, both adult and children’s audiology and Day Surgery for Head and Neck patients also continue to take place at both hospitals. Emergency surgery for children will continue to take place at both hospitals until 2014, when children’s inpatient services are consolidated at PRH.

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