Sharing your compliments 

Last updated August 2014 

This page provides information about how you can send your compliments to staff in the Trust.  It also tells you how you can share your experiences with other patients and members of the public through the NHS Choices website.

We welcome your feedback

The NHS is your Health Service. All of the people who work in the NHS are here to provide you with a service. Your feedback is always welcome and can often help to improve services in the future.  Our staff are also very grateful to receive compliments about the care and treatment received by you or your relatives.

We are aware that many of our patients would like to pass on their thanks to our staff for the care and service they have received.  If you would like to compliment or praise our staff, you can:

  • write directly to the ward or department.  Addresses for the Princess Royal Hospital and the Royal Shrewsbury Hospital can be found on the Contact Us page.
  • contact us by email or use our feedback form.
  • contact our Patient Services office on 01743 261652, or you can write to her via both of our hospitals.  She will ensure that your comments are passed onto the staff who cared for you or your relative.
  • write to our Chief Executive.  You can write to Peter Herring, Chief Executive, via both of our hospitals.  He will ensure that your comments are passed onto the staff who cared for you or your relative.

Let other people know why you want to compliment our staff

If you were pleased with your care, or the care we provided to your relative, then you may also want to share your views with other people through the NHS Choices website.  This website helps people to choose between different hospitals in England by providing information about the services on offer.  You can provide feedback about services at the:

Nominate a member of staff, a volunteer or team for an Award

You can also nominate members of staff, volunteers of teams for the Chairman's Award.

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