Dementia 2018-03-02T11:04:11+00:00

Dementia Service

A quarter of patients in our hospitals live with a dementia or some form of confusion. We are working to ensure that these people and carers receive the individualised and sensitive care that is appropriate to their needs, and that they therefore stay in hospital for as short a time as possible.

Our Clinical Specialist for dementia, Karen Breese, works with the Corporate Nursing team to improve the Patient and Carer experience within the hospital. Karen also works with the Dementia Support Workers.

Some of the work of the team involves the Dementia Screening programme for all unscheduled admissions of people who are aged 75 years and over. They also work with younger people living with dementia and their carers’, and can be contacted at both sites through switchboard.

The team got involved in care of people with dementia because they wanted to make a difference. Over 840, 000 people are living with dementia, affecting over 22 million people in the UK, either as a family member, neighbour or friend. One in three people over 65 will die with dementia and the average age of a patient in an acute hospital is 75. A large part of the work is training, as all our staff at the Trust need to know about dementia.

Key Info

Our Events

We hold Dementia Friendly Cafés monthly at each site. These are known as the Golden Moments Café at Royal Shrewsbury Hospital and the Precious Times Café at Princess Royal Hospital. For a calendar view of the Café dates please view our dedicated events calendar.

Interested in working with us?

For more information about vacancies in the Trust please visit our Belong to Something website.

Useful Links

Alzheimer’s Society Drop-In Stand – Royal Shrewsbury Hospital
Alzheimer’s Virtual Reality
DEEP – A guide to using language about dementia
Delirium Patient Information Leaflet
Delirium Awareness – Youtube Video 
Dementia Services at SaTH
Finger Food for Dementia Patients at SaTH

Some of things we are working on

bThe work of the Dementia Support Workers includes promotion and use of the Butterfly Scheme. This scheme helps us to identify people with dementia and/or confusion by using a Butterfly (solid for a diagnosis of dementia and an outline of a butterfly for those patients with confusion).

These stickers are placed on the headboards, the “patient status at a glance” board on the wards/notes/wristbands, and on investigation requests, such as to X-ray. Patients choose whether to opt into this scheme and there is information available on each ward for all patients and carers’.

Our staff, across both hospitals, work to improve thebb experience of people living with dementia, their carers’ experience, and their friends and families as well, by using the REACH approach. For more information about this, please contact the services Clinical Specialist through the contact details in the “key info” box.

Carers are encouraged to visit and stay with patients living with dementia in order to provide reassurance, support, and help with eating and drinking and other day to day activities. Staff can provide you with a Carer Passport which you can show to any hospital staff if asked. For more information please view our Johns Campaign poster.

The This Is Me leaflet is a practical tool that people living with dementia can use to tell staff about their needs, preferences, likes, dislikes and interests. This enables health and social care professionals to understand the person as an individual and to deliver person-centred or individualised care that is tailored specifically to the person’s needs when admitted to hospital. Knowing a person’s favourite drink, or that they used to be a postman, for example, helps our staff understand how to communicate and ensures that the person is as calm as possible.

This Is Me leaflet can therefore help reduce stress for the person and their carer. It can also help prevent difficulties with communication, or serious issues with malnutrition and dehydration. There are guidance notes on the back page to help you complete the This is Me leaflet.

For more information, please see the Youtube video below.

There are more than 10 million people in the phaUK with some form of hearing loss.

More than 70% of over 70 year-olds and 40% of over 50 year-olds have some form of hearing loss. If a person also has dementia, a sensory impairment compounds communication difficulties. People with a hearing loss have a greater risk of developing dementia and depression. 35% of patients with a hearing loss have experienced difficulty communicating with their carer, Doctor or Nurse.

We have shared the pink hearing aid boxes with all wards and departments to keep hearing aids safe.


John’s Campaign is a campaign towards the right to stay with people with dementia in hospital. For more information please see our John’s Campain leaflet or visit the John’s Campaign Website. We have recently won a certificate for our work towards the campaign!

Useful Contacts

Tel: 01952 240209

Address: Carers Centre, The Glebe Centre, Glebe Street, Wellington, Telford  TF1 1JP

General enquiries – 033 33 23 1990
Carers support line – 01743 341995

Address: Unit 12 , Tilstock Cresent, Sutton Farm, Shrewsbury SY2 6HW


Telford Tel: 01952 250 392
Rooms F12, F13, F14 and F15, The Glebe Centre, Glebe Street, Wellington, Shropshire, TF1 1JP

01743 261000 Ext 3608

01952 641222 Ext 4679