Our Maternity Services team and the Maternity Voices Partnership Shropshire and Telford & Wrekin are inviting former and current service users to complete a survey to provide feedback on their experiences of care and healthy pregnancy services.
The teams would like to hear from service users who have had diabetes in pregnancy, a BMI of over 30, or have smoked during pregnancy on their experiences of maternity care and the services available to support them.
The feedback received will then be used to shape the planning and prioritisation of changes around healthy pregnancy services, the next theme of our User Experience (UX) System.
The UX System captures the feedback of those whose voices matter the most and focuses on a number of different key areas and themes to shape developments in our Maternity Services.
The innovative system is an initiative which ensures women, birthing people and their families are listened to and that their voices are heard by asking recent maternity service users, support partners and staff to share their experiences.
Emily Evans, Service User Chair for the Maternity Voices Partnership, said: “This is a great way for people to have their say about how services can be improved. The focus around healthy pregnancy is relevant to so many families and this is a key opportunity to ensure service user experiences are at the heart of any changes made“.
To fill in the survey and share your feedback, please click here