10 October 2019

The Delivery Suite at the Trust that runs Shropshire’s two acute hospitals has been awarded Diamond status as part of the organisation’s Exemplar improvement programme.

The Delivery Suite becomes the fourth department at The Shrewsbury and Telford Hospital NHS Trust (SaTH), which runs the Princess Royal Hospital (PRH) in Telford and the Royal Shrewsbury Hospital (RSH), to be crowned with a diamond.

To achieve Exemplar Ward status, the team on a ward or department must meet high standards in a number of key areas from caring, medicine management, leadership, nutrition and hydration to cleanliness, safety and record-keeping.

Paula Clark, Chief Executive at SaTH, presented the team with their award earlier today, saying: “This is a wonderful achievement by a fantastic team who always go above and beyond.

“The patient experience is at the very heart of Exemplar, so this is fantastic news for our new mums.”

Rachel Downes and Lorna Gunstone, Ward Managers on the Delivery Suite, said: “We are very proud of the whole team whose commitment to our women and their families is second to none.

“We are absolutely thrilled to achieve Diamond status, which is testament to the hard work put in by each and every member of staff who works on the ward.”

The other departments at SaTH with Diamond status are: The Postnatal Ward at PRH, Critical Care at RSH and Critical Care at PRH.

There are three levels of award – Silver, Gold and Diamond. The Trust has three Gold areas: Ward 16 Stroke/Rehab at PRH, the Neonatal Unit at PRH and Ward 4 Trauma and Orthopaedics at PRH.