As a result of a successful trial, patients and visitors will have full access to the Park & Ride service for a small charge of £1, from Monday 19 May 2025.

The bus service, runs every 15/20 minutes from the car park at Oxon Park & Ride to the Treatment Centre to the new main entrance of the hospital. Oxon Park & Ride is located behind the Bicton Heath Co-operative. From the Shrewsbury bypass, turn on to the Welshpool Road heading towards Redwoods Hospital, turn left at the junction directly after the traffic lights and continue towards the signposted Park & Ride. The nearest postcode is SY3 5AD (Bicton Heath Retail Park, Shrewsbury).

There is also a walking route from the car park to the hospital which takes approximately 20 minutes.

You can find a map and a timetable for the service here.

FAQ’s

How much is it?

From Monday 19 May 2025 you will need to pay £1 per return journey. Passengers are asked to keep their return ticket with them to be able to return to the Park & Ride site at Oxon. Cash or card is accepted.

Are there any concessions?

Holders of an English or Welsh disabled concession pass will travel for free. Accompanied children will travel free.

Can I use my bus pass?

Older persons concession passes will not be accepted.

When can I use the Park & Ride?

Patients and visitors can use the Park & Ride from 6.20am – 9.25pm on weekdays. Excluding Bank Holidays. Buses before 10am and after 4pm are very busy due to staff using the service.

Will this be available in Telford too?

We will be working on updating the car parks at Princess Royal Hospital this year. We are looking to see if it could also work for PRH.

How do I see the timetable?

You can find the full timetable printed on display at the Oxon Park & Ride bus stop and the Treatment Centre bus stop. The bus is also trackable through the Arriva app, the bus service name is OHS. The full timetable is also available here.

Where do I get the bus at Oxon?

Oxon Park & Ride is located behind the Bicton Heath Co-operative. From the Shrewsbury bypass, turn on to the Welshpool Road heading towards Redwoods Hospital, turn left at the junction directly after the traffic lights and continue towards the signposted Park & Ride. The nearest postcode is SY3 5AD (Bicton Heath Retail Park, Shrewsbury).

Where does the bus stop at the hospital?

The bus runs from Oxon Park & Ride to the new main entrance at the hospital, which is at the Treatment Centre, and then back to the Oxon Park & Ride. There are other ‘drop-off’ stops on route for staff, these are not currently available for patients and visitors due to logistical reasons, but we will continue to monitor feedback about the route and communicate any changes as they happen.

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Does the bus stop at the ward block?

No, the bus does not stop at the ward block. If you are concerned about the walk from the Treatment Centre to the ward block, we have a team of volunteers and porters at the Treatment Centre who can help anyone who needs extra assistance.

How do I know it’s the right bus?

The hospital Park & Ride bus is called NHS Shuttle or OHS on the Arriva app.

How often are the buses?

The buses run every 15/20 minutes There is a full timetable displayed at Oxon Park & Ride and at the Treatment Centre, and available online here.

Is the Park & Ride accessible?

All Arriva buses are wheelchair friendly and can carry one wheelchair per journey. Arriva does accept mobility scooters, you must have an Arriva pre-approved mobility scooter permit. To obtain a permit, users will need to apply via Arriva customer services on 0344 800 4411. We would recommend anyone with mobility concerns to park on site.

Are there height restrictions at the Oxon Park & Ride?

Yes. The barrier at Oxon Park & Ride is 6ft 11in.

Can I Park & Walk?

Yes you can. Just park on the Oxon car park, no ticket required.

Walking route

The direct route to the Hospital is to follow the footpaths along Welshpool Road, right at the Shelton roundabout, down Somerby Drive, left onto Napoleon Drive then a right down Starcross Close. The route is 1.27km or ¾ of a mile. All footpaths. Pedestrian crossing at Oxon Co-op site.

What do I do if I need to contact someone about the bus?

Need to speak to someone? Call our Customer Services team on:

0344 800 44 11

Please note that calls may be recorded for training and development purposes so that we can continue to improve our service to you.

Our opening hours are: 8am to 5pm Monday to Friday If you have any feedback, suggestions or questions you can email sath.parkandride@nhs.net.