From Insight to Impact: A Strategic Approach to Culture Change and Belonging at The Shrewsbury and Telford Hospital NHS Trust
In 2021, The Shrewsbury and Telford Hospital NHS Trust (SaTH) faced a cultural crossroads. Results from the NHS Staff Survey revealed below-average scores across key areas, including staff engagement, appraisals, morale, and support for work-life balance. Scores around compassionate leadership, flexible working, and bullying and harassment placed SaTH amongst the lowest in the sector. Recognising that culture is central [...]