VS4 Ophthalmology Outpatients

Value Stream 4 – Ophthalmology Outpatients

SaTH’s first Transforming Care Open Day

12 March 2018 The Shrewsbury and Telford Hospital NHS Trust (SaTH) held its first Transforming Care Open Day on Friday (March 9). Pictured, from left, Olivia Evans, Lisa Burgess-Collins, Naomi Penrose (all of RJAH), Deirdre Fowler (Director of Nursing, Midwifery and Quality at SaTH), Dr Jacquenline McKenna MBE (Director of Nursing Leadership at NHS Improvement) and Cathy Smith (KPO [...]

SaTH’s first Transforming Care Open DayClaire Dunn2018-03-12T09:26:17+00:00

Improving communication with patients

14 March 2017 The Away Team involved in the Rapid Process Improvement Week, including patient representative Lin Stapely and her Guide Dog Woody. “When I receive a letter confirming a hotel booking it is clear, concise and useful. I am instantly made to feel important and my confidence levels in that organisation soar.” These are the words of [...]

Improving communication with patientsClaire Dunn2017-03-14T09:41:26+00:00

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