Hayley’s Blog

Welcome to Hayley’s blog. Hayley Flavell is the Director of Nursing here at Shrewsbury and Telford NHS Trust and this blog provides weekly updates to keep patients, members of the public, colleagues and everyone else with an interest in our Trust informed.

We hope it helps you to understand more about the Trust, and how we work to provide the best possible care to our patients.

22 May 2024

May 22nd, 2024|

We are coming up to a bank holiday weekend and I would like to encourage you to ‘Think which service?’ to ensure that you get the right help at the right time should you need [...]

16 May 2024

May 17th, 2024|

We welcomed the publication of the Care Quality Commission’s (CQC) report this week which shows that our Trust has improved its overall rating from ‘inadequate’ to ‘requires improvement’. This is positive news and shows the [...]

8 May 2024

May 8th, 2024|

Each year thousands of appointments are missed by patients, which means that others are waiting longer to be seen and it also costs the NHS money. In April alone, 1,000 patients did not attend [...]

1 May 2024

May 3rd, 2024|

May bank holiday weekend is approaching and I would like to encourage you to ‘Think which service’ should you need any health care during this time. Our emergency departments (EDs) continue to be extremely busy [...]

24 April 2024

April 25th, 2024|

I would like to start my column this week by thanking colleagues who were involved in the launch of the first phase of the Trust’s major digital upgrade at the weekend. Work on the new [...]

17 April 2024

April 19th, 2024|

This week sees the exciting launch of a major digital upgrade at our Trust which will long term improve the care we provide for our patients. Phase One - a new Patient Administration System (PAS) [...]

10 April 2024

April 10th, 2024|

It is such great news that our patients are to benefit from thousands more operations when the new Planned Care Hub opens at Princess Royal Hospital (PRH) in Telford this summer. The hub is really [...]

3 April 2024

April 3rd, 2024|

I am delighted to share the continued development at the Community Diagnostic Centre (CDC) in Telford. A new tele dermatology service has been launched which supports our patients in receiving a quicker diagnosis and treatment [...]

20 March 2024

March 20th, 2024|

As Easter approaches, please can I remind you to make sure that you order any of your repeat prescriptions in plenty of time for the bank holiday weekend. Please check whether you have your required [...]

13 March 2024

March 13th, 2024|

Our patients are our top priority and we are doing all that we can to ensure that they are receiving the right care in the right place. This week we shared the great news that [...]