Speciality Patient Experience Groups are being established to drive patient experience initiatives at a local level. The groups will work with services across the speciality to improve patient experience in the area, including:
– How the service responds and learns from feedback
– Identifying trends to inform work and help improve services
– Represent the patient voice, providing insight from a patient perspective
This is an exciting opportunity for patients or carers who have accessed services within the Trust during 2021 & 2022 to get involved. As a result of their recent experience, they will be able to offer valuable insight and a unique perspective on service development and improvement.