Speciality Patient Experience Groups are being established to drive patient experience initiatives at a local level. The groups will work to improve patient experience in the area, including:

• How the service responds and learns from feedback
• Identifying trends to inform work and help improve services
• Represent the patient voice, providing insight from a patient perspective

This is an exciting opportunity for patients or carers who have accessed services within the Trust since 2021 to get involved within a wide range of services such as; Medicine, Emergency, Surgery, Women’s Health, Maternity, Children & Young People, Support Services and Corporate Services.

As a result of their recent experience, they will be able to offer valuable insight and a unique perspective on service development and improvement. If you can commit approximately three hours a month to support the work and are interested in learning more, please get in touch.

Volunteer checks will be needed, this includes references, health clearance, DBS check and risk assessments. There will be 2-3 hours of online e-learning and people must be able to attend the Peoples Academy within the first 12 months (8 hours over 4 weeks). To learn more about the Peoples Academy click here.

Complete the application form here –  Volunteering at Shrewsbury and Telford Hospital NHS Trust (sath.nhs.uk)

If you have any questions or would like help to complete this process, please use the contact details below.

If you would like to learn more about what is involved by speaking to a patient representative- who is actively involved, please get in touch with the Patient Experience Team who can help to arrange this for you.

Meet Greg and Lynn…

Greg Smith and Lynn Pickavance are both patient representatives who support the Trust in a number of roles and activities. To find out more about their experiences, click here.