RPIW – SaTH

Improving communication with patients

14 March 2017 The Away Team involved in the Rapid Process Improvement Week, including patient representative Lin Stapely and her Guide Dog Woody. “When I receive a letter confirming a hotel booking it is clear, concise and useful. I am instantly made to feel important and my confidence levels in that organisation soar.” These are the words of [...]

Improving communication with patientsClaire Dunn2017-03-14T09:41:26+00:00

Improving the way we recruit staff

21 February 2017 Major improvements have been made to recruitment at the Trust which runs Shropshire’s acute hospitals, meaning it now takes far less time to approve adverts for job vacancies. The staff involved in the first Rapid Process Improvement Workshop (RPIW) for the Recruitment Value Stream The streamlined processes were implemented after research, through a Rapid Process [...]

Improving the way we recruit staffClaire Dunn2017-03-08T08:59:12+00:00

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