Information for journalists

How to contact our comms team

All media enquiries should be directed to the Trust Press Office and not to individual wards or members of staff. The Trust Press Office is open from 9.00am to 5.00pm from Monday to Friday (other than public holidays).

Please note the contact details provided below are for representatives of the media and not for general public enquiries:

During office hours

(Monday-Thursday 9am-5pm, Friday 9am-4.30pm), all media enquiries should be directed to the Press Office on 01743 261378

Outside office hours

Urgent media enquiries that cannot wait until the next working day should be directed to the site manager via Trust switchboard on 01743 261000 (Royal Shrewsbury) or 01952 641222 (Princess Royal). Please note this number is for urgent incidents only and not for routine enquiries. Please inform hospital switchboard that you are a journalist contacting the site manager with a media enquiry.


Email enquiries to the press office should be sent to
We aim to respond to your enquiry on the next working day. This mailbox is not accessed outside normal working hours.

Filming and Photography

Photographers and film-makers wishing to come on to any of the sites owned by the Shrewsbury and Telford Hospital NHS Trust must seek permission in advance from the Trust’s Communications Team.

This rule also applies to amateur photographers/film-makers and PR or journalism students in training.

Please email or phone 01743 261378 with any enquiries

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