All members of staff, except Doctors:
Absence Reporting Line 01743 295882
6am-6pm Monday – Friday; 8am – 12pm Saturday & Sunday
Medical Staffing 07807 720055
8am-5pm Monday – Friday; 8am-12pm Saturday & Sunday
Outside of these hours managers can email email@example.com. You will also need to contact your manager/area of work to notify them of your absence and any changes.
Please contact the Absence Reporting Line/Medical Staffing for the following reasons
- If you are off sick or needing to isolate, including non-Covid sickness – please call on the first day of your sickness/isolation, even if it’s not a working day.
If you need to extend your absence episode
If the reason for your absence has changed i.e. following a swab test
If you are able to return to work earlier than expected and need your absence closing down
To notify us of your COVID swab result
If you receive a positive result on your lateral flow test
Staff need to report any sickness/isolation absence to the Absence Reporting Line on the first day of illness; this includes if your first day of symptoms is a day off or period of annual leave. You must also notify the Absence Reporting line of your Covid Swab result so that your record can be updated and we can ensure contact tracing has taken place.
If you start using a lateral flow test kit and receive a positive result please contact the Absence Reporting Line to report your positive result and be referred for a PCR (swab) test to confirm your result. If you receive a negative lateral flow result however are symptomatic please contact the Absence Reporting Line to notify of your symptoms and be referred for a PCR (swab) test to confirm your result.
You will be asked for the following information when you call, so it would assist if you had the following at hand when you call:
The name of your Line Manager and Department
An estimate of how long you may be absent for*
Reason for absence*
A contact number you can be reached on
If you have been traced whether it was by Occupational Health or NHS Test & Trace
*Please note the Absence Line is unable to give advice on whether a member of staff will need to isolate and how long for. It is recommended that you seek advice from a medical professional if you are unsure.
If you will be absent from work due to requiring emergency time off (special leave) please contact your manager to make arrangements. The Absence Line will not be able to record or authorise emergency time off.
If you are a manager and would like assistance with recording absences or have any queries in relation to recording on ESR please email the Sickness Reporting team firstname.lastname@example.org