(Updated 4 January 2023)
Patients are allowed two visitors at any one time between the times of 11.30am – 8pm. However, visitors MUST confirm their visit with the ward beforehand as all visiting arrangements are kept under constant review in line with national guidelines and are subject to change at short notice. See our Ward Directory for contact information.
Please note that for patients coming in for planned surgery at the Royal Shrewsbury Hospital, unfortunately there is no space to accommodate visitors.
Visitors can stay with the patient for longer than one hour, and leave and return within the visiting times if they wish to (mealtimes remains protected).
Children and young people under 16 will be permitted to visit with an adult visitor. Young people over 16 will be treated as an adult visitor.
There will continue to be additional flexibility and support for compassionate visiting (special circumstances) and for those patients with specific needs. There are also separate visiting arrangements for Children’s Wards and Maternity which are all detailed below.
Visitors must wear a hospital-supplied Type IIR surgical mask at all times and are encouraged to take an LFT at home beforehand. Please DO NOT attend our hospitals if you are COVID-19 positive, are showing relevant symptoms, feel unwell, or are isolating.
Please be aware that visitors may be asked to leave the patient’s bedside temporarily whilst clinical duties and handovers are undertaken.
We recognise the real impacts the visiting restrictions have had on people, and we thank our communities for their patience and understanding during this time.
Compassionate Visiting (Special Circumstances)
Additional visiting may be permitted in exceptional circumstances such as:
- When a patient is considered at End of Life
- When a patient is given a life limiting or palliative diagnosis
- When a patient requires familiar support with communication, dietary or mental health needs including, but not restricted to, patients with Learning Disabilities, Dementia, Delirium with agitation, complex long-term health needs, or severe emotional distress
Compassionate visiting arrangements can be discussed with the Ward Manager or nurse in charge.
Compassionate visiting will continue for patients under the age of 18. Two visitors are permitted, with one parent/guardian able to stay overnight. Children on an adult ward can also have two visitors during visiting hours and one parent/guardian can remain with them outside of these hours.
Delivery Suite: Two birth partners can attend.
Triage:One support partner can accompany each woman when they are being assessed in Triage. On arrival an initial assessment will take place which partners can be present for and if you need immediate care then your partner can stay with you while you are on the ward. If you are required to wait for further review or follow up, a pager will be issued to allow your partner and/or yourself to wait outside of triage due to capacity in the waiting area. When you return for further observations, your partner will be able to attend with you.
Antenatal (Ward 22): One support partner is able to visit between 9am – 8.30pm. An additional adult visitor is able to attend between 2-5 pm and 6.30-8pm. Maximum of two visitors at the bedside at any one time.
Postnatal (Ward 21): One support partner and siblings are able to visit between 9am – 8.30pm. An additional adult visitor is able to attend between 2-5 pm and 6.30-8pm. Maximum of two adult visitors, plus siblings, at the bedside at any one time.
Antenatal and Ultrasound Appointments: One support partner is able to accompany each woman to their booking appointment (at around 12 weeks), 16 weeks, 25 weeks, 28 weeks, 31 weeks, 34 weeks, 36 weeks, 38 weeks, 40 weeks and 41 weeks. Please be aware that children should not be brought to appointments
Neonatal: Two parents, or a parent and named guardian, are able to visit the unit together and have access to the unit at any time, day or night
We understand that there may be exceptional circumstances in some cases, so please speak to your midwife or care team prior to attending the hospital to discuss any requirements you may have.
Patients attending the Emergency Department, Surgical Assessment Unit or Medical Assessment Unit can be accompanied by two nominated people. The people supporting the patient should remain consistent and not change. Additional support may be permitted in exceptional circumstances.
Outpatient and Diagnostic areas
Patients attending outpatient appointments can be accompanied by a nominated person to support them.
Compassionate visiting remains in place for people attending Day Case Units and Departments, examples of areas this applies to are Endoscopy, Chemotherapy Unit, Renal Unit, and the Haematology Unit.
You can accompany someone into our hospitals if you are:
- Supporting them and the patient has a mental health issue such as dementia; a learning disability or autism where not being present would cause the patient to be distressed
- A carer for a vulnerable patient, or interpreter
- Supporting them at an outpatient appointment where they may become distressed
Thank you for your cooperation and help in this.