Anxiety UK – visit their website or call 03444 775 774 (Mon-Fri, 9.30am 5.30pm)
OCD Action – visit their website or call 0845 390 6232 (Mon-Fri, 9.30am – 5pm)
Shropshire Council Emergency Duty Team: 0345 678 9040
Shropshire Council website: a dedicated area for mental health with helpful links to local services and further sources of information
Shropshire Mind: Free anxiety, stress and wellbeing sessions workshops, delivered by Shropshire MIND using the Zoom video conference app. The sessions are open to everyone in a light and non-pressured way, allowing you to participate as much or as little as you want, and to focus on how we manage stress, understanding mental health and how to focus on our own personal wellbeing. Sessions are being hosted three days a week on Tuesdays and Wednesdays at 3pm-4pm, and Thursdays 4pm-5pm. Click here to join the meeting. Meeting ID: 850 4372 1339 Password: 799957
e-library and audio books
Calibre Audio is a charity which lend free audiobooks for anyone who is print disabled
You can join an online library to access e-books, magazines and audiobooks:
Shropshire Recovery Partnership – visit their website or call 01743 294700
Aquarius: Local support for all ages affected by alcohol, drugs and gambling
Debt Support Trust – visit their website or call 0800 085 0226 (8am – 7pm Monday – Friday)
The Money Advice Service – you can launch a webchat online or ring 0800 138 7777 (Monday to Friday 8am to 8pm. Saturday, 9am – 1pm)
Consumer Credit Counselling service (CCCS) – 0800 138111 (Monday- Friday 8am-8pm)
Children eligible for free school meals in year 3 and above can receive support through a weekly shopping voucher worth £15 to help parents provide additional meals whilst schools are closed:
Citizens Advice: check that you are claiming benefits to access support during Covid-19
Marie Curie – information and advice on benefits and finances when someone dies
Helpful information to answer questions from children:
Youngminds Parent’s Helpline visit their website or call 0808 802 5544 (9.30am-4pm weekdays)
“Covibook” – Explaining Coronavirus to very young children
Advice for Families on Co-Parenting
Information for Children and Young People
Measures announced to help limit the spread of Coronavirus include people staying at home wherever possible. However, there are some circumstances in which help and support may be needed. No matter what the circumstances are, there is never an excuse for domestic abuse.
GOV.UK – the Government supports and funds several charities that can help.
Childline – you can visit their website for 1-2-1 chat with a Counsellor or call 0800 1111 (their number wont show up on our phone bill)
Axis Counselling Service – Shrewsbury – call 01743 357777; Telford – Call 01952 278000
Rape Crisis England and Wales – visit their website or call their Freephone on 0808 802 9999 (every day 12 noon – 2.30pm and 7pm -9.30pm)
If you need help with shopping or other errands and don’t know who to ask for help Age UK have an advice line open 8am to 7pm: 0800 6781602
Telford & Wrekin community support line for people over 70 or under 70 with underlying health conditions: visit their website or call 01952 382030
Staying in touch
Whilst it is a difficult time due to coronavirus and there are restrictions in place which prevent you from seeing family and friends who may be receiving treatment and care within the hospital, there are ways you can stay in touch or let them know that you are thinking of them.
Telephone or Video Call
There is free NHS WiFi available across the Trust. If the person you care about is in hospital and they have a mobile phone or tablet with them then you can contact them by telephone or video call. Another option is to record a message for them which they can listen to or watch.
Send your loved one a message
You can contact a patient through our ‘send your loved one a message scheme’.
If someone you care about is being treated for coronavirus then you can send them a comfort pebble to let them know that you are thinking of them. Comfort pebbles have been introduced to enable the person you care for to have something that they can hold and keep close to them as a reminder of their family and friends who are thinking of them. CLICK HERE TO SEND A PEBBLE.
Links for how to stay in touch using:
If you can’t find the resources you are looking for they may be available through Health Education England, information is frequently added from trusted sources and has sections tailored for children and young people, older people, people who require information in accessible formats: https://library.nhs.uk/coronavirus-resources/
Healthwatch Shropshire wants to know how the current pandemic is affecting people in Shropshire, their well-being, how they are finding useful information, how they are being supported, what helps them cope and how their experience of health and social care has been affected. You can read more and take the survey on the Healthwatch Website.
National Voices is a group of over 150 charities supporting people with physical and mental health problems and disability. They are collecting feedback of peoples personal experiences during the COVID-19 pandemic in the UK. If you would like to share your experience anonymously please visit their webpage ourcovidvoices.co.uk