Car Parking Charges
Shrewsbury and Telford Hospital NHS Trust have designated car parking facilities for patients and visitors. Our hospitals are very busy, so please allow plenty of time before your appointment to park.
For more information about where to park at our hospitals, please click on the links below:
To pay for your parking at Princess Royal Hospital online – please click here.
To pay for your parking at Royal Shrewsbury Hospital online, simply download the JustPark app from the appropriate Google or Apple app store and use location code 998842 to make payment any time before midnight on the day of your parking session.
Alternatively, you can call 028 9124 8440 and make payment via the automated telephone line which also requires the location code 998842.
Please note that we will be upgrading the car park management equipment at Princess Royal Hospital and William Farr House soon, which means that the payment options will then be identical for all Shrewsbury and Telford NHS locations.
If you come to site when there are no Car Park Attendants on site and experience difficulties paying to park please leave site and contact either the Car Park Attendants via the Switchboard on 01743 261000 or the Trust Car Park Department on 01743 261416 on the next working day and we will endeavour resolve your issue.
Find the locations of our pay machines at Royal Shrewsbury Hospital here.
To support us as an organisation to minimise carbon emissions and air pollution, and to improve the air quality around the Trust, we ask all vehicle drivers coming on to our sites to turn off their engines whilst dropping-off and/or waiting to collect patients and visitors.
[Air pollution is a health issue and is linked to: Asthma, Dementia, Diabetes, Cancer, COPD, Heart Disease, Low Birth Rates and Premature Birth]
For a summary of information on this page please see our BSL information video.
Daily Charges at RSH and PRH
Up to 20minutes
Up to 2hr
Up to 4hrs
Up to 3hrs
Up to 5hrs
Up to 24hrs
Payment is on exit at one of the machines located in the exits of the hospital and on the car parks. Patients and Visitors can pay by debit and credit card or cash.
Payment can also be made on-line up to midnight on the day of the visit to the hospital site by logging on to SaTH Parking.
Pay Machines
You should pay at the end of your visit to hospital. The system is simple to use:
- Input your full registration number into the pay machine.
- It will then calculate the payment required based upon the time you have been on site.
- If your vehicle is not found then the machine will ask you to input how long you have been on site and will then calculate your payment.
- The pay machines will accept debit/credit cards or cash.
You can also pay by debit or credit card or on-line before midnight on the day you attend the hospital site
Multiple Visits
If you are making multiple visits to the same hospital during a 24-hour period you have the option of selecting “daily rate” and you will pay no more than £8.50 for that day, rather than paying the “hourly rate” each time you attend. Please note that this period begins and ends at 12am, not 24 hours from when you arrive.
Staying over a long period?
If you have stayed for over 24 hours or have left a vehicle at one of our sites for a longer period of time (this may be the case if a patient is transferred from one site to another), then please speak to a member of staff. Our car parking team have a “whitelist” to ensure that vehicles where this is the case don’t get fined. Please note that the car has to be added to the list within 48 hours of arrival, so please speak to a member of staff about this as soon as possible.
If you are a holder of a blue registered disabled badge there are designated spaces at various locations around the hospital sites.
Please note: Blue Badge Holders must not park on any yellow or red lines on site or any of the bus stops. Any cars parked in these areas will receive a charge notice.
From 1 November 2020 parking for holders of registered disabled badges is free. To take advantage of the free parking you should report to the Car Park Attendants who will register your vehicle details on their system – please show them your blue badge as evidence of your eligibility.
Remember to display your blue badge wherever you park.
The car parks are managed on our behalf by CP Plus. Please talk to the CP Plus Attendants if you have difficulties with parking, who will be only too pleased to help.
The car parks are patrolled by attendants from 7.00 am to 7.00 pm Monday to Friday and 10.00 am to 4.00 pm Saturday and Sunday.
They will assist you if you experience difficulties with the pay machines, finding your way into the hospital, helping to find assistance if your car should breakdown whilst in the car park and finding an available parking space.
Other Charges
Concession tickets – 10 visit concession – £8.50
For patients on long term treatment plans or visitors of patients expected to be in hospital for more than 3 days, you can download a form to apply for concession tickets. These are also from the Ward/Department and parking booth. The forms must be signed by a member of the Ward/Department and taken to an attendant who will support with payment. Outside attendant working hours patients are to leave site and contact the Car Park Attendants via the Switchboard on 01743 261000 or the Trust Car Park Department on 01743 261416 the next working day. These tickets are valid for a maximum of 12 weeks. The 10-visit ticket costs £8.50 and gives a significant saving on the cost of each visit.
Blue Badge Holders – FREE
If you are a holder of a blue registered disabled badge there are designated spaces at various locations around the hospital sites.
From 1 November 2020 parking for holders of registered disabled badges is free. To take advantage of the free parking you should report to the Car Park Attendants who will register your vehicle details on their system – please show them your blue badge as evidence of your eligibility.
Remember to display your blue badge wherever you park.
Patients receiving Renal dialysis twice a week or more at RSH – FREE
If you are driving yourself in for Haemodialysis two or three times per week then free parking is available. The departments delivering this treatment will guide you through the process for getting free parking.
Patients receiving Outpatient treatment for cancer – FREE
Patients receiving day case outpatient treatment in the O’Connor Oncology unit can claim free parking. To do this, give your registration details to the desk as you book in for your appointment.
Bereavement – FREE
People visiting the hospital for issues connected with bereavement [e.g. collection of certificates, visits to the mortuary] also qualify for free parking. Normally these visits take less then the 20 minute grace period but should the visit extend the free period the vehicle details will be taken by PALS and passed to the Car Park Department for entering onto the system.
Parents of Sick Children staying in Hospital Overnight – FREE
Parents who are staying in hospital overnight to be with their sick child can get free parking. You should speak to a member of ward staff who will take your registration details for adding to our exemption list.
Outpatient Department (ODP) Frequent Attenders – FREE
Free parking is available for all outpatients who attend the hospital for an appointment at least three times within a month and for an overall period of at least three months (a ‘month’ is defined as a period of 30 days). You can download a form to apply for the OPD Frequent Attenders concession. They are also available in the OPD Departments and the parking booth.
The forms must be signed by a member of the team involved in your care at the beginning of the period of concession and then taken to the parking booth on each of your visits where they will register your vehicle on the exemption list. Should your attendance be more than 12 visits over 3 months or extend past 3 months then you will need to complete a new form once the 12 visits have been used.