Coronavirus: Audiology Update (November 2020):
NHS Shropshire Audiology is continually working to ensure that we provide a service in the safest and most supportive way possible. We are offering telephone and video call appointments. In some circumstances, it may still be necessary for patients to attend the hospital but only if you have a booked appointment.
We continue to provide a postal hearing aid repair service for our patients. If you post you hearing aids to the department for a service or repair, please include a note with your name, address and contact number. We recommend that you get the package weighed so that the correct postage costs are paid. We are no longer operating any drop in repair clinics.
There are some key changes to how the Audiology department is operating.
The information below will inform you of what to expect should you have an appointment with the Audiology department.
If you have been referred for a Hearing Test…
The Shrewsbury and Telford Hospital NHS Trust Audiology Department is committed to providing outstanding Audiology Services throughout Shropshire for people of all ages.
Our experienced Audiologists are dedicated to improving the quality of life for patients and their families by using the latest digital hearing aid technology, rehabilitation, support and advice.
We are the only Audiology service provider in Shropshire to be accredited by the United Kingdom Accreditation Service (UKAS), which recognises quality for commissioners, providers and users of service with patient quality outcomes at its core.
The Shrewsbury and Telford NHS Hospital Trust provides a comprehensive Audiology service for deaf and hard of hearing people in the rural county of Shropshire.
The two main sites are at the Royal Shrewsbury Hospital and the Princess Royal Hospital in Telford. Audiology services are also provided in various community clinics, which are located throughout Shropshire.
Short Waiting Times
There are short waiting times for NHS Audiology services. We meet the National Government targets for waiting times, which state that patients should be assessed within 21 days from receipt of a GP referral.
High Quality Services
The Audiology team have been awarded ‘Improving Quality in Physiological diagnostic Services’ (IQIPS) accreditation, which is a programme hosted by the Accreditation Unit of the Royal College of Physicians (RCP) with support from the Department of Health.
Digital Hearing Aids
We fit the latest digital hearing aid technology for all of our patients. There is more information about hearing aids on the NHS website.
Excellent Links to Support Services
Additional support services are available to help patients make the most of their hearing aids. You can read more about support services that are available in our Support Services page.
UKAS Register No: 7977 / Head of Service: Darren McHale.