Adult Audiology

The Shrewsbury and Telford NHS Hospital Trust provides a comprehensive Audiology service for deaf and hard of hearing people in the rural county of Shropshire.

This page contains information about the types of appointment you may be asked to attend, clinic locations and our patient feedback.

Types of Appointment

This appointment may take up to 60 minutes.

It is useful to bring along a relative or friend, so they can learn about your hearing loss and how to help. Depending on your results, one of the following things will happen:

  • If appropriate we will discuss the option of having a hearing aid(s). A further appointment will be arranged for the fitting.
  • If appropriate a hearing aid(s) may be fitted at the same appointment. Advice on use and maintenance of the hearing aid will also be discussed.
  • If tests indicate a hearing aid may not be of help, or you choose not to proceed, we will discuss alternative options to help you.
  • If you already have a hearing aid(s) we will take the necessary steps to ensure they are maintained and adjusted to suit your needs.

Please fill in the questionnaires provided with your appointment letter and bring them with you. Make sure that you have not been exposed to any loud noises at least 24 hours before. If you need a hearing test, the results may be affected.

This appointment will last approximately 45 minutes.

At this appointment the Audiologist will set the hearing aids up using the computer, explain how the hearing aids work and how to get used to them. It is sometimes very useful for you to bring along your partner, relative or friend, so that they can learn more about your hearing loss and how they can support you. .

It is our normal practice that anyone issued with a hearing aid is given support by our colleagues at the Sight and Hearing Loss Service and the Sensory Impairment Team. If you do not wish us to share details with our colleagues, please let the audiologist know.

This appointment may take up to 30 minutes

We hope that you are wearing your new aid and are finding it useful. We can offer you a follow up appointment to make sure that you are getting the best from your hearing aid and to reinforce some important details about maintenance.

This appointment may take up to 30 minutes.

A fine tune appointment is useful if your hearing aid(s) need adjusting.

This appointment will last approximately 15 minutes.

We have can offer booked repair appointments or drop-in repair clinics. Please see a list of our clinics for more details.

For all appointments, it is important that your ears are clear of wax. If your ears have not been checked recently, please see your GP or practice nurse. Please bring your hearing aid record book and appointment letter with you.

Hearing Aid Clinics in Shropshire

All appointments must be booked in advance unless it is a designated drop-in clinic for hearing aid repairs and maintenance.

Drop-in clinics are suitable for people who need to have their hearing aid serviced, repaired or batteries. If there are multiple or more complex issues then we advised you contact us for an appointment.

For further information or to book an appointment please contact one of our main hospital sites:

Royal Shrewsbury Hospital
Tel: 01743 261482
Fax: 01743 261483
SMS Text Phone: 07913 798467
Email: sath.audiology@nhs.net

Princess Royal Hospital
Tel: 01952 282804
Fax: 01952 243405
SMS Text Phone: 07913 798467
Email: sath.audiology@nhs.net

Please be advised that telephone lines can be extremely busy on Monday mornings. We will endeavour to answer your call as soon as possible. You can also make appointments by text or e-mail.

Royal Shrewsbury Hospital,
Mytton Oak Road, Shrewsbury, SY3 8XQ  
Booked Appointments
& Drop-In Repair Clinics:
Every Monday, Wednesday and Friday: 9.30am – 12.00pm.

Severn Fields Health Village,
Sundorne Road, Shrewsbury, SY1 4RQ
Booked Appointments Only

Bishop’s Castle Hospital,
Stone House, Union Street, Bishops Castle, SY9 5AJ
Booked Appointments Only

Bridgnorth Community Hospital,
Northgate, Bridgnorth, Shropshire, WV16 4EU
Booked Appointments only

Church Stretton Health Centre,
Church Stretton Health And Wellbeing Centre, Easthope Road , Church Stretton, Shropshire, SY6 6BL
Booked Appointments Only

Ludlow Hospital,
Ludlow, SY8 1QX
Booked Appointments Only.

Market Drayton Medical Practice,
Maer Lane, Market Drayton, TF9 3AL
Booked Appointments Only

Oswestry Health Centre,
Thomas Savin Road, Oswestry, SY11 1GA
Booked Appointments Only

Whitchurch Community Hospital,
Whitchurch, SY13 1NT    
Booked Appointments Only

Princess Royal Hospital,
Apley Castle, Telford, TF1 6TF
Drop-in Repair Clinics:
Every Monday 1.30pm – 4.30pm and every Friday 9.30am-12.00pm.
Booked Repairs also available

Newport Cottage Hospital,
Upper Bar, Newport, TF10 7EH
Booked Appointments Only

Sutton Hill Medical Practice,
Maythorne Close, Sutton Hill, TF7 4DH     
Booked Appointments
& Drop in Repair Clinics:
1st and 3rd Fridays 2.00pm – 4.00pm

Bayston Hill Christ Church:
Glebe Street
Every 2nd Tuesday of March, July, September and December
10am to 12pm

Bishops Castle:
Bishops Castle Hospital, Union St, Bishops Castle, SY9 5AJ
From 1.30pm to 3:30pm on the following dates in 2018: 26th February, 21st May, 20th August and 26th November

Bridgnorth:
Community Hospital League of Friends Café
1st Thursday and 3rd Thursday of the month
10am to 12pm

Church Stretton:
Mayfair Centre
1st Friday of the month
10am to 12pm

Cleobury Mortimer:
St Mary’s Place Community Room, DY14 8PF
1st Wednesday of the month
10am to 12pm

Craven Arms:
Lambeth Community Room, Lambeth Close, Craven Arms, SY7 9PD
1st Monday of every other month (February, April, June, August, October, December)
10am-12pm

Ford:
West View Community Room, But Lane, Ford, SY5 9LR
1st Thursday of the month in March, June, September and December
From 10am – 12pm.

Louise House:
Roman Road
1st Tuesday every 3 months from February 2018
10am to 12pm

Ludlow:
Helena Lane
Every 2nd Monday of the month
10am to 12pm

Market Drayton
The Library, Cheshire Street, TF9 1PH
4th Wednesday of every month
10am to 12pm

Oswestry:
The Library
1st Wednesday of the month
10am to 12pm

Shrewsbury:
Shrewsbury Library, Castle Gates, Shrewsbury, SY1 2AS
3rd Tuesday every month from March 2019
10am to 12pm

Telford:
Court Street Medical Practice, Court Street, Madeley, TF7 5EE
2nd Tuesday of every month
10am to 12pm

Wellington: 
Citizens Advice ​Bureau, Tan Bank
1st Wednesday of the month
10am – 12pm

Wem Library:
High Street
3rd Thursday of the month
10am – 12pm.

Whitchurch:
Whitchurch Library, High Street, Whitchurch SY13 1AX
2nd Friday of every month
10am to 12pm

Patient Information Leaflets