Adult Audiology

The Shrewsbury and Telford NHS Hospital Trust provides a comprehensive Audiology service for deaf and hard of hearing people in the rural county of Shropshire.

This page contains information about the types of appointment you may be asked to attend, clinic locations and our patient feedback.

Types of Appointment

This appointment may take up to 60 minutes.

It is useful to bring along a relative or friend, so they can learn about your hearing loss and how to help. Depending on your results, one of the following things will happen:

  • If appropriate we will discuss the option of having a hearing aid(s). A further appointment will be arranged for the fitting.
  • If appropriate a hearing aid(s) may be fitted at the same appointment. Advice on use and maintenance of the hearing aid will also be discussed.
  • If tests indicate a hearing aid may not be of help, or you choose not to proceed, we will discuss alternative options to help you.
  • If you already have a hearing aid(s) we will take the necessary steps to ensure they are maintained and adjusted to suit your needs.

Please fill in the questionnaires provided with your appointment letter and bring them with you. Make sure that you have not been exposed to any loud noises at least 24 hours before. If you need a hearing test, the results may be affected.

This appointment will last approximately 45 minutes.

At this appointment the Audiologist will set the hearing aids up using the computer, explain how the hearing aids work and how to get used to them. It is sometimes very useful for you to bring along your partner, relative or friend, so that they can learn more about your hearing loss and how they can support you. .

It is our normal practice that anyone issued with a hearing aid is given support by our colleagues at the Sight and Hearing Loss Service and the Sensory Impairment Team. If you do not wish us to share details with our colleagues, please let the audiologist know.

This appointment may take up to 30 minutes

We hope that you are wearing your new aid and are finding it useful. We can offer you a follow up appointment to make sure that you are getting the best from your hearing aid and to reinforce some important details about maintenance.

This appointment may take up to one hour.

A fine tune appointment is useful if your hearing aid(s) need adjusting.

This appointment will last approximately 15 minutes.

We have can offer booked repair appointments or drop-in repair clinics. Please see a list of our clinics for more details.

For all appointments, it is important that your ears are clear of wax. If your ears have not been checked recently, please see your GP or practice nurse. Please bring your hearing aid record book and appointment letter with you.

Hearing Aid Clinics in Shropshire

Royal Shrewsbury Hospital
Tel: 01743 261482
Fax: 01743 261483
SMS Text Phone: 07913 798467

Princess Royal Hospital
Tel: 01952 282804
Fax: 01952 243405
SMS Text Phone: 07913 798467

Please be advised that telephone lines can be extremely busy on Monday mornings. We will endeavour to answer your call as soon as possible. You can also make appointments by text or e-mail.

Royal Shrewsbury Hospital,
Mytton Oak Road, Shrewsbury, SY3 8XQ  
Booked Appointments only

Severn Fields Health Village,
Sundorne Road, Shrewsbury, SY1 4RQ
Booked Appointments Only

Bridgnorth Community Hospital,
Northgate, Bridgnorth, Shropshire, WV16 4EU
Booked Appointments only

Church Stretton Health Centre,
Church Stretton Health And Wellbeing Centre, Easthope Road , Church Stretton, Shropshire, SY6 6BL
Booked Appointments Only

Ludlow Hospital,
Ludlow, SY8 1QX
Booked Appointments Only.

Market Drayton Medical Practice,
Maer Lane, Market Drayton, TF9 3AL
Booked Appointments Only

Oswestry Health Centre,
Thomas Savin Road, Oswestry, SY11 1GA
Booked Appointments Only

Whitchurch Community Hospital,
Whitchurch, SY13 1NT    
Booked Appointments Only

Princess Royal Hospital,
Apley Castle, Telford, TF1 6TF
Booked Appointments Only

Newport Cottage Hospital,
Upper Bar, Newport, TF10 7EH
Booked Appointments Only

COVID-19 Update:

Shropshire RCC are offering a reduced hearing loss support service due to COVID-19. For NHS hearing aid wearers in urgent need of help with their aids, please contact us on 01743 342168 or email to discuss your requirements further.

Bayston Hill:
Christ Church, Glebe Street, SY3 0PZ
Every second Tuesday in March, June, September and December 2020
10am to 12pm

Bishops Castle:
Stone House, Union St, Bishops Castle, SY9 5AJ
From 1.30pm to 3:30pm on 17th February 2020, 18th May 2020, 17th August and 16th November

Community Hospital League of Friends Café
1st Thursday and 3rd Thursday of the month
10am to 12pm

Church Stretton:
Mayfair Centre
1st Friday of the month
10am to 12pm

Cleobury Mortimer:
St Mary’s Place Community Room, DY14 8PF
1st Tuesday of the month
10am to 12pm

Craven Arms:
Lambeth Community Room, Lambeth Close, Craven Arms, SY7 9PD
1st Monday of every other month (February, April, June, August, October, December)

West View Community Room, But Lane, Ford, SY5 9LR
1st Thursday of the month in March, June, September and December
From 10am – 12pm.

Louise House:
Roman Road
1st Tuesday every 3 months from February 2020
10am to 12pm

Helena Lane Day Centre, Hamlet Road, SY8 2NP
Every 2nd Monday of the month
10am to 12pm

Market Drayton
The Library, Cheshire Street, TF9 1PH
4th Wednesday of every month
10am to 12pm

The Library, Arthur Street, SY11 1JN
1st Wednesday of the month
10am to 12pm

Shrewsbury Library, Castle Gates, Shrewsbury, SY1 2AS
3rd Tuesday every month
10am to 12pm

Court Street Medical Practice, Court Street, Madeley, TF7 5EE.
2nd Tuesday of every month.
10am to 12pm.

Sutton Hill Medical Practice:
Maythorne Close, TF7 4DH.
1st and 3rd Friday of the month.
2pm to 4pm.

Citizens Advice Bureau, Tan Bank, TF1 1HW.
1st Wednesday of the month.
10am – 12pm.

Wem Library:
High Street, SY4 5AA.
3rd Thursday of the month.
10am – 12pm

Whitchurch Library, High Street, Whitchurch, SY13 1AX.
2nd Friday of every month.
10am to 12pm.

Patient Information Leaflets