Our Bereavement Service

End of Life Swan

We recognise that care for our patients and their family continues even after death. The experienced Bereavement Care team at the Trust provides a caring and compassionate service, offering support and reassurance, information and guidance.

Both the Royal Shrewsbury Hospital and the Princess Royal Hospital provides a Medical Examiner service which is a national system for reviewing deaths that occur in hospital.

The Medical Examiner Service reviews all adult deaths within the hospital in order to establish a cause of death prior to issuing a Medical Certificate Cause of Death {MCCD}. The initial call with the hospital may be with an experienced Medical Examiner Officer who works closely with the Medical Examiner.  The nature of this call is to advise you of the Medical Examiner review and to discuss the nursing care and medical treatment your loved one received whilst in our care.

Key Info

Contact Us

Royal Shrewsbury Hospital

The Bereavement Office is available during normal office hours, Monday to Friday 9am-5pm

Tel: 01743 261384

Princess Royal Hospital

The Bereavement Office is available during normal office hours, Monday to Friday 9am-5pm

Tel: 01952 641222 ext. 4741

Email for both offices: sath.bereavement@nhs.net

Both offices are closed on the weekend and bank holidays

Bereavement Booklets

Princess Royal Hospital

Royal Shrewsbury Hospital

It is an opportunity to help support you with any questions you may have.  Once the Medical Examiner has undertaken their review, they will then wish to speak with a family member to discuss the care and treatment given and to explain the cause of death.  In some circumstances the Medical Examiner may request the Medical Examiner Officer to make this follow up call. We aim to complete the Medical Examiner review the following working day after the death and keep families informed at every stage should the review take a little longer.

The Bereavement Office/Medical Examiner Service will work to complete the completion of the MCCD within 1-2 working days after your relative/loved one has died.

In some cases, the Medical Examiner may need to speak to the Coroner’s Office first, and when this happens a short delay may occur before the Bereavement Office/Medical Examiner can issue the certificate. We will of course, keep you informed of this. If the death has been reported to the Coroner’s Office you will be advised of what will happen next.

Due to the current situation with the Coronavirus outbreak, in line with the latest Government guidelines we are no longer able to offer face to face appointments to collect the completed MCCD. The bereavement office will send completed MCCD’s to the local registry office electronically and you will be notified when this has been done by the bereavement service

In order to find out further information linked to this page we have bereavement booklets. You may also wish to make contact with the bereavement office, this can be done via on the contact details on this page