There are a huge range of people involved in your care. They will normally be made up of the following:
Your Consultant is responsible for your medical care and will lead a team of doctors who may discuss your medical treatment with you. Consultants do not always visit the ward on a daily basis, so it may be another member of the Consultant-Led team. However, if you or your family would like to arrange a meeting with your consultant you can ask a member of ward staff. The time in which ward rounds occur may change on a daily basis according to the Consultant’s weekly timetable.
A team of nurses will care for you whilst you are in hospital, and an experienced Ward Sister or Charge Nurse will be responsible for running the ward. There will be one nurse that is responsible for planning and co-ordinating your care; they are known as your Named Nurse.
There will also be a Matron who oversees the running of a number of wards/areas. They will welcome any queries, concerns or comments from you. The nurse teams will hand over any information as they finish a shift. This involves the nurses that have just arrived coming to introduce themselves. The nurses who have been looking after you will then share important information about you and how you have been that day.
Some procedures may be carried out by student doctors, nurses or other healthcare professionals under close supervision, as we are a teaching hospital. Please tell your nurse or doctor on arrival if you do not want students to be involved in your treatment. This will not affect your treatment in any way.
Family and Friends
We are more than happy for your relatives, carers or friends to be involved in personal care such as washing, dressing and meal time assistance. In some instances this kind of support can be vital, so we have introduced a Carers Passport Scheme into the Trust. Please speak to a member of staff for more information.
For advice on how your information is shared, please see our what happens to my information page.