Visiting A Patient

Female nurse sat with male patient, they are both laughing

Visiting a patient

Visiting times

For the latest visiting times, please click here.

Send a Message

Do you have a loved one staying in one of our hospitals? You can now brighten their day by sending them a message that will be safely printed and delivered to them! For more information and to send your message please visit the Send Your Message page.

Patient Property Drop Off

You can drop property off for loved ones who are staying in our hospitals. Click here for more info.


If you are involved in giving care to a patient and would like to carry on doing this whilst they’re in hospital, please speak to the Ward Sister/Charge Nurse. You may be able to help give them more information from you about your relatives or friends care needs.

For more information and support regarding being a carer, please visit our dedicated Carer’s Page.

Other Useful Information

All enquiries about the patient’s medical condition and treatment should be made to the Ward Sister/Charge Nurse. Arrangements can be made to see a member of the medical staff on request.

Please try to arrange for only one family member to telephone the ward and then share information with other members of the family and friends. Please that be aware that we are unable to give detailed medical information over the telephone. For ward contact numbers please visit the individual ward page. This can be found through the Ward Directory.

We ask that any mobile phones are kept on silent. Some areas may require you to switch your phone off completely – please keep an eye out for signs. Use of phone camera or video is also strictly prohibited.

The Trust is a ‘no smoking’ organisation. However, we do have designated external shelters and smoking is permitted solely in this area. This includes the use of electronic cigarettes.

For advice or support on quitting smoking, including access the the free NHS Quitsmoking App, go to:

Our Trust has a zero tolerance policy towards violence and aggression. Violent and aggressive behaviour towards other patients, visitors or staff will not be tolerated. Anyone who is violent or aggressive, or who behaves in an inappropriate way, will be asked to leave and may not be allowed to visit again.

Please do not take food or drinks onto the ward. There are restaurant and cafe facilities at the Royal Shrewsbury and Princess Royal sites, please see our Restaurants and Shops page for more information.

Please look after your own valuables and property during your visit. SaTH cannot accept responsibility for any loss or damage.

There are designated parking places for disabled people at all hospitals. Parking charges are displayed on each site. You can find out more about parking at our hospitals.