keep your hands clean. Use alcohol gel on entering and leaving the ward. If you are unable to use the alcohol gel for religious or medical reasons, please wash your hands very carefully with soap and water at the sinks provided, then dry them thoroughly.
Do ask advice from the Ward Sister/Charge Nurse before going into an isolation room.
Do leave if we ask. We may need to give care or treatment to your relative or friend, or to another patient. To ensure privacy and dignity we may ask you to wait outside for a few minutes.
Do respect hospital property and ensure you leave all areas clean and tidy.
Do tell us if you have any concerns about patient care or cleanliness, or if you have any suggestions for improvement. Please speak to the Ward Sister/Charge Nurse. If you wish to speak to the Matron please ask a member of staff or reception to contact the Matron for you.
visit if you are suffering from any infection such as a cold, flu, sore throat, diarrhoea, vomiting or a chest infection. If you have been in contact with an infectious illness, such as chicken pox, do not visit – telephone and ask for advice from the Ward Sister/Charge Nurse.
Don’t use ward toilets – these are for patients only. Please use the nearest public toilets. Ask a member of staff to direct you.
Don’t bring in flowers or plants. Wards cannot allow plants or flowers due to the risk of cross infection.
Don’t share patient toiletries, tissues, towels and other personal items with other patients.
Don’t sit or lie on the patient’s bed.
Don’t touch wounds, dressings or any other medical equipment such as drips or catheters.
Don’t visit in work clothing which may be dirty.
Don’t bring cooked or uncooked meals into the hospital. If you are concerned about special dietary needs for medical, religious or cultural beliefs, please talk to the Ward Sister/Charge Nurse so an appropriate meal plan can be arranged.