When you receive an invitation to attend an appointment we understand that you may have questions. We have tried to answer some of the more frequently asked queries through the content below, and through the patient information details to the right.
If you feel that the information on this page has not answered your question, please don’t hesitate to get in touch with the team.
Please note – under the terms of our locally agreed Access Policy you are only permitted to rebook or cancel one appointment in your pathway. At SaTH NHS Trust, this means that if you wish to rebook or cancel two appointments for the condition for which your GP referred you, we will discharge you back to the care of your GP. Additionally, if you cancel your appointment with less than 2 working days notice, we may also return your care back to your GP.
Ideally at least 48 hours’ notice is needed to book, change or cancel your transport. However if your outpatient appointment changes, please contact this number, even if this is the morning of your appointment as we may be able to offer your time slot to another patient.
- SaTH NHS Trust teaches medical students and, as such, you may be asked to see a student or to allow one to be present within your consultation. If you do not wish to see a student, please make us aware when you check in at the clinic or when you see the doctor.
- Both hospitals have designated car parking facilities for patients and visitors. There is a tiered charging structure offering a range of rates for different lengths of stay. The tariffs include free parking for up to 30 minutes. Please visit our car parking page for more information.
The Trust’s Outpatient Booking teams can be contacted between 8am and 8pm from Monday to Friday, and on Saturday between 9am and 12pm.
Royal Shrewsbury Hospital: 01743 261044
Princess Royal Hospital: 01952 282810
Please bear with us as these lines may be busy at peak times, particularly Monday morning and Friday afternoon.