Questions from Members of the Public

We want to be open and transparent about the way we do business. We want to ensure local people and groups have the opportunity to ask questions about our work.

At each meeting of the Shrewsbury & Telford Hospital NHS Trust in public, we will allow approximately 10-15 minutes for questions from the public.

Questions for the Trust Board can be asked at any time, however to allow for a full response to be given on the day of the meeting, we ask that questions are submitted in advance, by 2pm on the Monday before the Thursday meeting when the answer will be provided. A follow up question may be allowed at the meeting at the Chair’s discretion and if time allows.

Questions should be sent to sath.trustsecretary@nhs.net or sent by post to:

Board Secretary
The Shrewsbury & Telford Hospital NHS Trust
Trust Office,
Mytton Oak Road,
Shrewsbury
SY3 8XQ

A question may be rejected if it:

  1. is not about a matter for which the Trust is responsible
  2. is defamatory, frivolous or offensive
  3. is substantially the same as a question asked within the last six months
  4. requests the disclosure of information which is confidential or exempt
  5. names, or clearly identifies, a member of staff, patient or any other individual.

We request, for any questions asked in person at the meeting, or by a representative, that if a reply cannot conveniently be given orally, the time allocated for questions has elapsed or the questioner is not present in the chamber, a written reply will be sent, providing contact information has been provided, within a month of the meeting.

The question, the name of the questioner and the reply given will be included in the Trust minutes and published on the Trust’s website on our Board Papers Page.