Ward 10 Frail and Complex


Welcome to Ward 10 Frail and Complex

The Unit provides a facility for assessing and treating emergency medical frail elderly patients who are admitted to hospital via their GP or are referred from A&E. Ward 10 specialises in the care of older patients who typically have multiple medical conditions and often require specialist support at home or in care homes.

The Ward consists of 28 beds for both male and female patients.

We have a medical team which consists of Dr Nigel Mike, Frail and Complex Consultant and four Consultants who cover a range of areas spending a week on the Ward in a rotation Dr Meena Srinivasan, Dr Uttam Sinha, Dr Indranil Mukherjee and Dr Owen David.

The Ward team consists of a Ward Manager, two Ward Sisters and a team of Registered Nurses, Health Care Assistants, Ward Clerk and Housekeeper who are passionate about the speciality and place the needs of the patients first. We work very closely with therapists, including Occupational, Physio, Speech and Language and Dieticians for the benefit of our patients.

Patients staying on our ward are encouraged to actively participate in their recovery, this may involve washing themselves, getting up, eating at a table, playing board games and participating in activities.

The Ward doctors and nurses should be able to answer any questions you have during your stay, especially during the working day when the regular team is on the ward. If you are worried about a relative or friend who is unable to speak for themself, please talk to the ward staff. If they are unable to answer your query, ask to talk with the ward sister or consultant who will do their best to meet with you.

Please speak to a member of staff before bringing children on the ward.

When visiting us at the ward we politely ask;

  • That you make sure mobile phones are on silent.
  • You avoid bringing flowers onto the ward due to hygiene reasons.
  • Visitors avoid sitting on patient beds.
  • There are no more than two visitors at a bedside.
  • Chairs are put away at the end of each visit.
  • Hand rub that is located on the main ward door is used when entering and leaving the ward. This is an important infection control measure.

If you are admitted to one of our hospitals and would like some guidance about your stay, please visit our staying with us page.

Feedback

Feedback from patients

‘I have been looked after very well and wanted for nothing.’

‘Thank you so much for being so kind and caring.’

‘Thank you so much for all the care and kindness shown to me whilst in your care.’

Feedback from relatives

‘To say thank you a thousand times would not be enough for the help, comfort and friendship that was given to my wife over the final three weeks by such a wonderful team. You have our total respect.’

‘We can’t thank you enough for everything you have done for my husband, your kindness is second to none. Always happy and friendly not only to him but to all his family. Nothing has been too much trouble even when you are really busy. You all work so hard.’

‘The care dad has received during his stay has been brilliant. The staff couldn’t do enough to make him comfortable during his stay, nothing was ever too much trouble even when they were busy the staff were always happy and friendly and kept us informed.’

‘We would just like to say a very big thank you to all the staff on Ward 10 for the care and medical attention given to our mum during her short stay in hospital.’

‘Thank you for the care provided to our husband / dad during his time on the Ward. And also for the care and consideration to ourselves during this time. You are a fantastic team.’

Feedback from Staff who have worked with us

‘Many thanks for your support, guidance and encouragement. You have all equally prepared me for the great tasks ahead in my career. As I move onto a new chapter, kindly accept my sincerest gratitude.’ (Student Nurse)

Key Info


Contact us

For general enquiries please contact:
Tel: 01952 641222
Ext: 4010


Location

Princess Royal Hospital, Telford

Click here to view the map


Ward Management

Ward Manager: Sharon Hollister
Matron: Michelle Bowen


Visiting Times

The Unit follows John’s Campaign and welcomes carers and relatives who are wishing to support their loved one while in hospital however our standard visiting times are 10. 00 am – 10.00 pm.

Please note that our mealtimes are protected, which means visitors may be asked to leave unless they’re supporting patients with meals. Visitors may also be asked to leave during ward hand over and Consultant ward rounds due to confidentiality.


Associated Services

Care of the Elderly
Therapies